|
Denise
Callihan created on-line library services to speed
research at PPG Industries, Inc. |
Did you ever meet a “human search engine”?
Please meet Denise Callihan, the Manager of R&D Library
Shared Services at PPG Industries, Inc.
Denise lives by her mission statement, “We never
let anyone go away without at least a reference, a name
or a telephone number if we can’t answer their question
directly.” Denise and her staff are innovative in
their approach to support PPG Research in developing breakthrough
products. She has implemented new online systems, created
an “eLibrary” with “eBooks” and
reaches all her clients through a dynamic Intranet web
page. After receiving her MLS degree at the University
of Pittsburgh School of Information Sciences, Denise started
her information career approximately ten years ago at Carnegie
Library of Pittsburgh’s Science and Technology Department.
She then moved on to CONSOL Energy, Inc. headquartered
in Pittsburgh’s South Hills before joining PPG Industries,
Inc. in 1996.
She is a very active member and leader in the Special
Libraries Association (SLA). She has served in various
positions in the local Pittsburgh Chapter of SLA and has
completed a term as President. Currently, she is the Secretary
of the Chemistry Division of SLA.
Denise is a loyal and active alumna of the University
of Pittsburgh and serves on the SIS Alumni Council (SAC)
and is the SIS Alumni representative on the Pitt Alumni
Association board. Denise balances her work and personal
life by volunteering as a technology trainer for the
Greater Pittsburgh Literacy Council (GPLC). Her hobbies
include reading, cooking (keeping up with her ethnic
traditions) and motorcycling with her husband. Mentoring
library school students and participating in the internship
program are some of Denise’s favorite activities.
Three words describe Denise:
HAPPY
(always smiling)
GENEROUS
(always going the extra mile)
SINCERE
(always there for you) |
