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Ira
Revels |
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Karen
Rossi |
Two graduates of the SIS MLIS program have been featured
as "Movers & Shakers" in the March 2006
issue of Library Journal. This special supplement acknowledges
the work of librarians throughout the country, explaining
how each has contributed greatly to their community
and the library profession. SIS is extremely proud
to have two alumni recognized for their efforts to
better serve their communities.
Karen Rossi, Manager of First Floor
Services at the Carnegie Library of Pittsburgh, was
featured in this issue for her extraordinary efforts
to market this institutional landmark by improving
customer service. Rossi, a 2000 graduate of the SIS
MLIS program, was tasked with "implementing
a new way of providing user-centered public services" when
the Carnegie's first floor was renovated. Ms. Rossi's
innovations included electronic signs above each
information desk, an improved layout with displays,
a coffee shop, jargon-free signage, and a space dedicated
to use by teens. Ms. Rossi has also led training
programs for staff members and encourages them to
contribute their ideas on how to update services
and facilities to improve customer satisfaction.
Ira Revels, a 2001 graduate of the Library
and Information Science degree program at Pitt, is
highlighted for her recruitment and professional development
efforts to diversify the profession. Revels serves
as Project Manager of the HBCU Digital Library Initiative
at Cornell University in New York, which trains library
staff at HBCUs in building collaborative digital collections.
Her activities with the Black Caucus of the American
Library Association, most particularly the introduction
of BCALA's Night Out, are also acknowledged.
"We're thrilled that the contributions
of our alumni are being recognized in this national
publication," states Dr. Margaret Kimmel, Chair
of the Department of Library and Information Science
at SIS. "We know that each student who graduates
from our program brings their skills and dedication
not only to their job, but to the community of librarianship
as a whole."
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